ABSTRACT
The broad goal of this research IS To Evaluate The Management Of Stress In The Workplace By Mtn, Glo, Etisalat And Airtel For Improved Performance And Productivity. It is to find out the extent to which these telecommunication services provider have been able to adopt strategies to prevent work related stress. And also to ascertain the extent to which workers are satisfied with their job and productivity in the workplace. Nevertheless, this research is divided into five chapters. Chapter one is concerned with the introduction, background of the study, research question research hypothesis, significance of the study, scope of the study, limitation of the study and definition of terms. Moreso, the chapter two of this research will be concerned with the review of related literature, the whilst organizations or increasingly aware of the stress related problem in the work place, the causes of stress in the workplace, the prevalence of stress in organization. The effectiveness of organizational stress and The summary of literature review. Furthermore, the chapter threeT will be based on the research design and methodology of this research. It will include the areas of the study, source of data, population of the study, sample size determination and sampling techniques, instrument of data collection, validity of data instrument, reliability of data instrument, method of data presentation and analysis. More still, the data collection on the previous chapter will be analyzed and presented in a tabular form for interpretation of he result and hypothesis will be tested which will be the fourth chapter of this research. Finally, the last chapter of this research will include the summary of findings, conclusions and recommendations made by the researcher for the purpose of further research on this topic along with bibliography and appendix, news paper and journal.
TABLE OF CONTENTS
Title Page i
Approval Page ii
Dedication iii
Acknowledgment iv
Abstract v
Table of Contents vi
Chapter One
Introduction
1.1 Background of the Study 1
1.2 Statement of the Problem 12
1.3 Objectives of the study 12
1.4 Research Questions 13
1.5 Research Hypothesis 14
1.6 Significance of the study 16
1.7 Scope of the Study 17
1.8 Limitation of the study 17
1.8 Definition of Terms 18
References
CHAPTER TWO
Literature Review
2.1 Theoretical Framework of the study 21
2.2 Conceptual Framework 25
2.3 Work Place 31
2.4 Prevalence of Stress in Organizations 32
2.5 Causes of Stress in the workplace 35
2.6 Research Concerning the Effectiveness 37
References
CHAPTER THREE:
Research Design and Methodology
3.1 Research Design 41
3.2 Area of the study 43
3.3 Source of Data 44
3.4 Population of the study 44
3.5 Sample Size Determination and Sampling Technique 46
3.6 Instrument for Data Collection 51
3.7 Validity of Data Collection 51
3.8 Reliability of the Instrument 52
3.9 Method of Data Presentation and Analysis 52
References
CHAPTER FOUR:
Data presentation and Analysis
4.1 Presentation and Analysis of Data 55
4.2 Test of Hypothesis 73
4.3 Summary of Findings 88
References
CHAPTER FIVE:
Discussion of Result, Conclusion and Recommendations
5.1 Summary of Findings 94
5.2 Conclusion 95
5.3 Recommendations 96
5.4 Suggestions for Further Research 98
Bibliography
Appendix
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CITE THIS WORK
(2014, 09). Managing Stress And Its Effect On Organization Performance In Nigeria (a Case Study Of Mtn. Glo, Estisalat And Airtel).. ProjectStoc.com. Retrieved 09, 2014, from https://projectstoc.com/read/3320/managing-stress-and-its-effect-on-organization-performance-in-nigeria-a-case-study-of-mtn-glo-estisalat-and-airtel-2080
"Managing Stress And Its Effect On Organization Performance In Nigeria (a Case Study Of Mtn. Glo, Estisalat And Airtel)." ProjectStoc.com. 09 2014. 2014. 09 2014 <https://projectstoc.com/read/3320/managing-stress-and-its-effect-on-organization-performance-in-nigeria-a-case-study-of-mtn-glo-estisalat-and-airtel-2080>.
"Managing Stress And Its Effect On Organization Performance In Nigeria (a Case Study Of Mtn. Glo, Estisalat And Airtel).." ProjectStoc.com. ProjectStoc.com, 09 2014. Web. 09 2014. <https://projectstoc.com/read/3320/managing-stress-and-its-effect-on-organization-performance-in-nigeria-a-case-study-of-mtn-glo-estisalat-and-airtel-2080>.
"Managing Stress And Its Effect On Organization Performance In Nigeria (a Case Study Of Mtn. Glo, Estisalat And Airtel).." ProjectStoc.com. 09, 2014. Accessed 09, 2014. https://projectstoc.com/read/3320/managing-stress-and-its-effect-on-organization-performance-in-nigeria-a-case-study-of-mtn-glo-estisalat-and-airtel-2080.
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