ABSTRACT
This research project was carried out in order to discover the contribution and role of effective communication in the performance and productivity of a secretary.
The researcher hopes that the result of this study will tremendously help employers of labor (especially those who employ secretary), practicing secretaries and secretaries on training to accord effective communication a priority in their training.
A study was carried out in the ministry of finance Enugu, state. Questionnaires were carried out for the purpose of data collection. Further more, there was a review of related literature on the topic under discussion especially on communication.
Finally, the findings were summarized recommendations made and then the conclusion of all the work carried out in this project.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
INTRODUCTION
1.1 Background of the study
1.2 Statement of the problems
1.3 Purpose of the study
1.4 Delimitation of the study
1.5 Significance of the study
1.6 Research questions
1.7 Definition of terms
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 Definition of communication
2.2 Definition of effective communication
2.3 Definition of a secretary
2.4 The role of effective communication
2.5 Types of communication
2.6 Forms of communication.
2.7 Barriers to effective communication
2.8 Ways of minimizing the barriers to effective communication
2.9 Summary of related literature
CHAPTER THREE
3.0 RESEARCH METHODOLOGY
3.1 Population of the study
3.2 Sample size
3.3 Instrument for data collection
3.3.1Primary data
3.3.2Secondary data
3.4 Validity of the instrument
3.5 Method of administration of the instrument
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
CHAPTER FIVE
5.0 SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION
5.1 Findings
5.2 Recommendations
5.3 Conclusion
5.4 Limitation of the study
5.5 Suggestion for further research
Reference
Appendix 1
Appendix 2
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2013, 01). The Role Of Effective Communication In The Performance And Productivity Of A Secretary (a Case Study Of Enugu State Ministry Of Finance).. ProjectStoc.com. Retrieved 01, 2013, from https://projectstoc.com/read/692/the-role-of-effective-communication-in-the-performance-and-productivity-of-a-secretary-a-case-study-of-enugu-state-ministry-of-finance
"The Role Of Effective Communication In The Performance And Productivity Of A Secretary (a Case Study Of Enugu State Ministry Of Finance)." ProjectStoc.com. 01 2013. 2013. 01 2013 <https://projectstoc.com/read/692/the-role-of-effective-communication-in-the-performance-and-productivity-of-a-secretary-a-case-study-of-enugu-state-ministry-of-finance>.
"The Role Of Effective Communication In The Performance And Productivity Of A Secretary (a Case Study Of Enugu State Ministry Of Finance).." ProjectStoc.com. ProjectStoc.com, 01 2013. Web. 01 2013. <https://projectstoc.com/read/692/the-role-of-effective-communication-in-the-performance-and-productivity-of-a-secretary-a-case-study-of-enugu-state-ministry-of-finance>.
"The Role Of Effective Communication In The Performance And Productivity Of A Secretary (a Case Study Of Enugu State Ministry Of Finance).." ProjectStoc.com. 01, 2013. Accessed 01, 2013. https://projectstoc.com/read/692/the-role-of-effective-communication-in-the-performance-and-productivity-of-a-secretary-a-case-study-of-enugu-state-ministry-of-finance.
- Related Works
- Effects Of Communication Barriers In Achieving Organizational Goals In Niger Gass, Ememe Enugu
- An Assessment Of The Effectiveness Of Relationship Marketing In Enhancing Company Performance (a Case Study Of Uba Plc)
- The Relevance Of Computer In Management Information System (a Case Study Of Nitel Plc Enugu)
- A Survey Of Welfare Packages Available To The Employees Of The Nigeria Railway Corporation And The Effect On Their Performance
- An Investigation Into The Consequences Of Office Technologies In Secretarial Education Curriculum In Nigerian Polytechnics (a Case Study Of Institute Of Management And Technology, Enugu)
- Factors That Militate Against Efficient Performance Of Resources In Institute Of Management And Technology (i.m.t)
- A Survey Of The Roles Of Retail Business Houses In Providing Employment For Secretaries In Selected Business Houses In Enugu Urban
- The Study Of The Effects Of Stress On Modern Secrearies In Nepa Zonal Headquarters Enugu
- Application Of Shorthand Skill In Today’s Business Offices
- Causes Of Occupational Change In Secretarial Profession (a Case Study Of Institute Of Management And Technology (imt) Enugu.