ABSTRACT
Information Technology that is formally known as modern office machines are widely been used in our offices today. It is usually been used in order to facilitate office work and reduces labour cost. The aim of this study is to determine the extent the Information Technology (IT) has helped the secretary in the dissemination/execution of his or her daily routine works.
Prior to the technological development in offices, clerical works were done manually. But today the invention of some equipment such as word processor, computer, electronic typewriter, facsimile transceiver, accounting machines and telephone etc.
The purpose of this study is to investigate into the secretarial profession in order to find out the effects, which the use of these modern office equipment have on the job performance of the secretary. And in order to determine these, I designed questionnaires, which were distributed to secretaries and their boss. After analyzing their responses, I found out among others that modern office machine enhances the efficiency of the secretary.
I also found out that secretaries were satisfied with their job because they are now using modern office equipment. Based on my findings, I recommended that business organizations that are still making use of obsolete gadgets should replace them with the modern office machines in order to enhance the job performance of their secretaries. I also recommended that institution of higher learning should procure this modern equipment to be used in the training prospective secretaries.
The scope of this research work is limited to some business organizations in Port-Harcourt metropolis, Rivers State.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Significance of the study
1.5 Limitation of the study
1.6 Research questions
1.7 Definition of terms
CHAPTER TWO
Review Of Related Literature
2.1 The impact of information Technology
devices on the job performance, efficiency
and satisfaction of secretaries.
2.2 Review of some information Tech. Machine in an organization.
2.3 The place of the secretary in the face of the advancement in technology.
2.4 Summary of literature review.
CHAPTER THREE
Research Methodology
3.1 Area of study
3.2 Population of study
3.3 Scope and sample techniques
3.4 Description of researcher instrument
3.5 Instruments of validation
3.6 Administration and collection of research instrument
3.7 Decision Rule
CHAPTER FOUR
Presentation and analysis of data
4.1 Qualifications of respondents
4.2 Level of working experience
CHAPTER FIVE
Summary, implications and problems for future study,
conclusion and recommendations
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendations
5.4 Limitation of the study
5.5 Implication of the study
5.6 Problem of further studies
References
Questionnaire
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2013, 02). The Impact Of Information Technology On The Secretarial Profession (a Case Study Of Selected Business Organizations.. ProjectStoc.com. Retrieved 02, 2013, from https://projectstoc.com/read/765/the-impact-of-information-technology-on-the-secretarial-profession-a-case-study-of-selected-business-organizations
"The Impact Of Information Technology On The Secretarial Profession (a Case Study Of Selected Business Organizations." ProjectStoc.com. 02 2013. 2013. 02 2013 <https://projectstoc.com/read/765/the-impact-of-information-technology-on-the-secretarial-profession-a-case-study-of-selected-business-organizations>.
"The Impact Of Information Technology On The Secretarial Profession (a Case Study Of Selected Business Organizations.." ProjectStoc.com. ProjectStoc.com, 02 2013. Web. 02 2013. <https://projectstoc.com/read/765/the-impact-of-information-technology-on-the-secretarial-profession-a-case-study-of-selected-business-organizations>.
"The Impact Of Information Technology On The Secretarial Profession (a Case Study Of Selected Business Organizations.." ProjectStoc.com. 02, 2013. Accessed 02, 2013. https://projectstoc.com/read/765/the-impact-of-information-technology-on-the-secretarial-profession-a-case-study-of-selected-business-organizations.
- Related Works
- The Effect Of Poor Environment On The Secretary's Job Performance (a Case Study Of Federal Polytechnic Oko)
- Effects Of Communication Barriers In Achieving Organizational Goals In Niger Gass, Ememe Enugu
- Occupational Changes And The Adverse Effects On The Secretary (a Case Study Of Some Selected Establishment In Enugu Urban)
- An Investigation Into The Strategies For Improving Management/staff Relationship In Tertiary Institutions
- Effect Of Staff Welfare And Motivation On The Productivity Of A Secretary (a Case Study Of The Central Bank Of Nigeria, Enugu Zonal Office)
- Causes Of Occupational Change In Secretarial Profession (a Case Study Of Institute Of Management And Technology (imt) Enugu.
- A Survey Of Welfare Packages Available To The Employees Of The Nigeria Railway Corporation And The Effect On Their Performance
- A Study Of Effects Of Poor Office Environment On The Secretary’s Job Performance (a Case Study Of Imt Enugu)
- An Investigation Into The Consequences Of Office Technologies In Secretarial Education Curriculum In Nigerian Polytechnics (a Case Study Of Institute Of Management And Technology, Enugu)
- The Impact Of Industrial Work Exprience On Student Of Department Secretarial Studies (a Case Study Of Department Of Secretarial Studies Imt Enugu)