The Role Of Communication Processes In The Management Of Government Parastatals (a Case Study Of Nepa, Enugu)

The main focus of this project as to explore the role of communication processes in the management of government parastatals with NEPA, Enugu District as the case study.

To guide the study, four research questions were formulated. A review of literature was evolved to broaden the research’s knowledge on what others have already done in the area for a realistic conclusion for the study. A structural questionnaire was developed and administered personally by the research to 207 staff on NEPA (45 senior and 59 junior) to guard against any mortality of the questionnaires.

A like type, four point scale were used in determining responses. (2.50 and above for positive and 2.49 and below for negative.

Based on the responses, some of the major findings include inadequacy of resource, problem of achieving the stated objectives, clear communication gap with it’s effects and lack of concern to staff welfare.

As a result of the findings, some major recommendations were made as follows:

Priority should be given to human resources in the NEPA for effectiveness as information form major strategy for their work, participatory decision making process to ensure that the set objectives are known to all, there should be a serious motivation to staff to en sure involvement and and commitment on the job by all.

Title page

Approval page

Dedication page

Acknowledgement

Table of contents

List of tables

Abstract

CHAPTER ONE

1.0 Introduction

1.1 Background of the study

1.2 Statement of the problem

1.3 Research questions

1.4 Significance of the study

1.5 The purpose of the study

1.6 Reference

CHAPTER TWO

2.0 Review of literature

2.1 The concept of communication

2.2 Communication process and organization management effectiveness

2.3 Channels of communication

2.4 The purpose and importance of communication

2.5 Barriers to communication

2.6 Reference.

CHAPTER THREE

3.0 Conclusion

3.1 Data presentation and Results

3.2 Method of data analysis

3.3 Recommendations

3.4 Conclusion

3.5 Reference