ABSTRACT
Management in every endeavour of life cannot be practiced in isolation with human elements. It is therefore pertinent that a manager, particularly an office manager be skilled in handling human elements in and outside the organisation. The aim of this research is to ascertain the impact possession of human relations skill has on the effectiveness of an office manager.
The population was office managers and administrative managers of business organisations in Enugu metropolis. Data were collected from office managers and staffs through the use of questionnaires, other data that are being used were observations of visits and researcher’s personal experience.
The data were carefully analyzed and interpreted. Based on this summary, conclusions were made. The findings revealed that possession of human relations skills makes an office manager generally more effective.
The researcher recommends that office managers and all other managers should avoid being tribalistic and nepotic for they destroy human relations and bring distrust and hatred. Rather they should treat all with equal objectivity. By so doing, management by objective is practiced which in turn enhances human relations.
TABLE OF CONTENTS
Title page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Research question
1.5 Research hypothesis
1.6 Scope and limitation of the study
1.7 Significance of the study
1.8 Definition of terms
1.9 Reference
CHAPTER TWO
2.0 REVIEW OF LITERATURE
2.1 Management and its functions
2.2 Evolution of management theory
2.3 Office management
2.4 The office manager
2.5 Effect of human relation
2.6 Personnel manager
2.7 Information manager
2.8 Record manager
2.9 Office environment manager
2.10 Reference
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 Research design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8 Method of data collection
3.9 Method of data analysis
CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS
4.1 Presentation and analysis of data
4.2 Testing of hypothesis
4.3 Summary of results.
CHAPTER FIVE
5.0 DISCUSSION, CONCLUSION AND RECOMMENDATION
5.1 Discussion of results / findings
5.2 Conclusion
5.3 Implication of the research findings
5.4 Suggestion for further research
5.5 Recommendations
Bibliography
Appendix
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2013, 04). The Impact Of Human Relations Skill On The Effectiveness Of The Office Manager.. ProjectStoc.com. Retrieved 04, 2013, from https://projectstoc.com/read/1445/the-impact-of-human-relations-skill-on-the-effectiveness-of-the-office-manager
"The Impact Of Human Relations Skill On The Effectiveness Of The Office Manager." ProjectStoc.com. 04 2013. 2013. 04 2013 <https://projectstoc.com/read/1445/the-impact-of-human-relations-skill-on-the-effectiveness-of-the-office-manager>.
"The Impact Of Human Relations Skill On The Effectiveness Of The Office Manager.." ProjectStoc.com. ProjectStoc.com, 04 2013. Web. 04 2013. <https://projectstoc.com/read/1445/the-impact-of-human-relations-skill-on-the-effectiveness-of-the-office-manager>.
"The Impact Of Human Relations Skill On The Effectiveness Of The Office Manager.." ProjectStoc.com. 04, 2013. Accessed 04, 2013. https://projectstoc.com/read/1445/the-impact-of-human-relations-skill-on-the-effectiveness-of-the-office-manager.
- Related Works
- An Appraisal Of Material Management And Resource Utilization In Seven-up Bottlingcompany Plc, Kaduna
- The Role Of Agro Based Industries In Poverty Alleviation Programme (a Case Study Of Phinomar Oil Industry Nigeria Limited Enugu)
- The Economic Effect Of Unemployment On The Nigeria Economy (a Case Study Of Nnewi North L.g.a. In Anambra State)
- Organisational Conflict And Management In Nigeria Higher Institution (a Case Study Of Enugu State University Of Science And Technology (esut)
- Problems Of The Development Of Entrepreneurship (a Case Study Of Some Selected Private Business In Enugu Metropolis)
- The Effect Of Monetary Incentive On Workers Performance In Nigerian Organisation (a Case Study Of Nigerian Telecommunications Limited Enugu)
- The Problems Of Hostel Accommodation In Higher Institution (a Case Study Of Imt, Enugu State)
- Effect Of Motivation On Workers In The Public Sector (a Case Study Of Nigerian Telecommunication Limited (nitel) Enugu)
- The Influence Of Multinational Companies In The Economic Development Of Nigeria (a Case Study Of Guinness Nigeria Plc Benin City)
- Poor Management In An Organization Causes, Effects And Possible Solution (a Case Study Of Nta Enugu)