ABSTRACT
This study was a survey of physical working conditions and their effects on productivity of the secretaries in some business establishment in Enugu urban. The population of the study consisted of 150 secretaries from the selected business establishments in Enugu urban. The sample for the study was to secretaries out of 150. Four research questions were formulated which guided the study.
The major findings of the study were a lack of adequate physical working condition, affects the productivity of the secretary, improper planning, lack of funds and managers, indifference etc were also discovered to affect the Secretary's productivity. This study, therefore, recommended that: proper location should be chosen and secretary should be provided with a swivel chair, table and computer, making them comfortable in the office. In addition, the managers should make judicious use of allocation funds.
TABLE OF CONTENT
Title i
Approval ii
Dedication iii
Acknowledgement iv
Table of Content v
Abstract ix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of the Problem 3
1.3 Purpose of the study 4
1.4 Significance of the Study
1.5 Delimitation
1.6 Research Questions 5
1.7 Definition of terms
CHAPTER TWO
2.0 LITERATURE REVIEW
2.1 Physical working conditions in offices
2.2 Effect of physical working condition on the secretary’s productivity
2.3 Summary of the literature review
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Design of the Study 35
3.2 Population of the Study
3.3 Sample size and method of sampling
3.4 Instrument used for data collection
3.5 Method of data collection
3.6 Method of data analysis
CHAPTER FOUR
4.0 Presentation and Analysis of Data
4.1 Findings 41
CHAPTER FIVE
SUMMARY, CONCUSSION AND RECOMMENDATIONS
5.1 Conclusions 59
5.2 Recommendations
References
Appendix 66
Questionnaire 67
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