ABSTRACT
Training and development helps to ensure that staffs in servicing companies posses the knowledge and skills that they need to perform their jobs effectively, take on new responsibilities and adapt to changing conditions.
Consequently, this study investigated the effects of manpower training and development using Port-Harcourt Electricity Distribution Company and Dagrow Resources Limited, Port-Harcourt as its case study. From our investigation, we discovered that the success of every servicing company depends largely on the ability and expertise of those who operate both at the managerial and lower levels. Such abilities and expertise usually stems from the knowledge they posses and the trainings received.
This research covers five chapters but cannot claim to be exhaustive on this subject and therefore recommends that other scholars should build on this work and make further improvements on it.
TABLE OF CONTENT
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of content vi
CHAPTER ONE
INRODUCTION 1
1.1 Background of the study 1
1.2 Statement of the problem 4
1.3 Objective/purpose of the study 5
1.4 Research Questions 5
1.5 Statement of Hypothesis 6
1.6 Significance of the study 7
1.7 Scope and limitation of the study 8
1.8 Definition of Terms 9
CHAPTER TWO
REVIEW OF RELATED LITERATURE 11
2.0 Introduction 11
2.1 Concept of Manpower Planning 11
2.2 Training and Development 14
2.3 Types of Training 19
2.4 The Effect of Manpower Planning and Development 21
2.5 Theoretical Framework 22
CHAPTER THREE
3.1 Research design 25
3.2 Area of Study 26
3.2.1 Brief overview of Port-Harcourt Electricity Distribution Company (PEDC) 26
3.2.2 Brief overview of Dagrow Resources Limited, Port-Harcourt 27
3.3 Population of the Study 28
3.4 Sampling Techniques 28
3.5 Sources of Data 29
3.6 Methods of Data Collection 29
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Data Presentation and Interpretation 31
4.2 Test of Hypothesis 46
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of findings 48
5.2 Conclusion 50
5.3 Recommendations 51
5.4 Bibliography 53
Appendices 56
Questionnaire 58
Training and development helps to ensure that staffs in servicing companies posses the knowledge and skills that they need to perform their jobs effectively, take on new responsibilities and adapt to changing conditions.
Consequently, this study investigated the effects of manpower training and development using Port-Harcourt Electricity Distribution Company and Dagrow Resources Limited, Port-Harcourt as its case study. From our investigation, we discovered that the success of every servicing company depends largely on the ability and expertise of those who operate both at the managerial and lower levels. Such abilities and expertise usually stems from the knowledge they posses and the trainings received.
This research covers five chapters but cannot claim to be exhaustive on this subject and therefore recommends that other scholars should build on this work and make further improvements on it.
TABLE OF CONTENT
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of content vi
CHAPTER ONE
INRODUCTION 1
1.1 Background of the study 1
1.2 Statement of the problem 4
1.3 Objective/purpose of the study 5
1.4 Research Questions 5
1.5 Statement of Hypothesis 6
1.6 Significance of the study 7
1.7 Scope and limitation of the study 8
1.8 Definition of Terms 9
CHAPTER TWO
REVIEW OF RELATED LITERATURE 11
2.0 Introduction 11
2.1 Concept of Manpower Planning 11
2.2 Training and Development 14
2.3 Types of Training 19
2.4 The Effect of Manpower Planning and Development 21
2.5 Theoretical Framework 22
CHAPTER THREE
3.1 Research design 25
3.2 Area of Study 26
3.2.1 Brief overview of Port-Harcourt Electricity Distribution Company (PEDC) 26
3.2.2 Brief overview of Dagrow Resources Limited, Port-Harcourt 27
3.3 Population of the Study 28
3.4 Sampling Techniques 28
3.5 Sources of Data 29
3.6 Methods of Data Collection 29
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Data Presentation and Interpretation 31
4.2 Test of Hypothesis 46
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of findings 48
5.2 Conclusion 50
5.3 Recommendations 51
5.4 Bibliography 53
Appendices 56
Questionnaire 58