The Effect Of Modern Office Automation On The Productivity Of Secretaries In Government Parastatals In Enugu State (a Case Study Of Unth, Enugu)

This study was carried out to investigate the effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu).

In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are presented under  discussion and findings in chapter four .

From the data collected, the researcher was able to identify the effects of automation in the productivity of secretaries.  It was revealed that technology (office automation) aids the secretary to a large extent in discharging of her duties.  However, for these newly introduced equipment to function, and to bring the designed goals, someone is always needed in the office a person who can be said to  be missing, link in an organisation when not present the secretary.  In the same vein, majority of the respondents were of the view that introduction of modern office automation lead to training and retraining of secretaries.

In summation, the finding of this research work was that technology has had a tremendous effects on the jobs of today secretary.  It was also deduced that technology has helped rise the productivity of secretaries in the recent years based on the findings, the researcher concluded that technology cannot endanger the further prospect of flexible secretary.

Among the recommendations proffered that student should be trained practically with most of these office automation. Organization have the duty to send secretaries on new courses or refresher course from time to time.  And they should acquired modern office automation to improve the productivity of their secretaries.

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

INTRODUCTION

1.1 Background of the study

1.2 Statement of the problem

1.3 Objective or purpose of the study

1.4 Significance of the study

1.5 Delimitations of the study

1.6 Research questions

1.7 Definition of terms

CHAPTER TWO

2.0 Literature

2.1 Definition of office automation

2.2 Advantages of modern automation to the secretary

2.3 Disadvantages of modern office automation

2.4 Definition of office

2.6 Technology & its effect on the productivity of secretaries

CHAPTER THREE

3.0 Methodologies

3.1 The research design

3.2 Area of the study

3.3 Population of the study

3.4 The sample and sampling technique

3.5 Instrumentation

3.6 Validation of the instrument

3.7 Reliability of the instrument

3.8 Method of data analysis

3.9 Method of data analysis

CHAPTER FOUR

4.0 Data Presentation and Results

CHAPTER FIVE

5.0 Discussions of results

5.1 Discussion of results

5.2 Conclusion

5.3 Recommendations

5.4 Suggestion for further research

5.5 Limitation of the study

References