ABSTRACT
The study examined the problems encountered by secretaries in some selected banks in Enugu metropolis
A total of eighty-eight questionnaires were administered to eighty-eight secretaries in these banks. After the analysis, the researcher made some findings with respect to the sample population studied.
That secretaries are not paid the same salary grade level as their counterparts in other profession
That secretaries are not allowed to make use of their initiatives in carrying out their duties.
That secretaries do not enjoy training opportunities etc.
It was also fund out that the likely effects of these problems includes: Low productivity, poor quality jobs, lack of job satisfaction and so on.
Some recommendations were made on what could be done so as to enhance the prospects of these secretaries. In the light pf the above, it was recommended that the secretary’s duties and responsibilities be matched with their qualifications and training.
It was also recommended that adequate salaries, job satisfaction, job enrichment programmes and opportunities for retaining, seminars, conferences and professional membership be provided for them so as to enhance their job satisfaction, espirit de corps, rapport and word performance.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
List of table
Table of content
CHAPTER ONE
INTRODUCTION
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Research questions
1.5 Significance of the study
1.6 Delimitation of the study
1.7 Definition of terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Brief history of the secretarial profession.
2.2 Definition of the word “secretaryâ€
2.3 Categories of secretary
2.4 Attributes of a secretary
2.5 Problems of secretarial personnel
2.6 Occupational changes and its effects on secretary
2.7 Summary of literature review
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Areas of study
3.2 Population of the study
3.3 Sample size
3.4 Method of investigation
3.5 The research instrument used
3.6 Validity of the instrument used
3.7 Method of administration and collection of questionnaires
3.8 Method of data analysis.
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Relevance of responses to the research questions
4.2 Interpretation of data
4.3 Discussion of findings
CHAPTER FIVE
SUMMARY, RECOMMENDATION AND CONCLUSIONS
5.1 Summary of findings
5.2 Recommendations
5.3 Conclusions
5.4 Limitation of the study
5.5 Areas of further research
Reference
Appendixâ€
1: Transmittal letter
2: Questionnaire.
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2013, 01). Occupational Changes And The Adverse Effects On The Secretary (a Case Study Of Some Selected Establishment In Enugu Urban).. ProjectStoc.com. Retrieved 01, 2013, from https://projectstoc.com/read/705/occupational-changes-and-the-adverse-effects-on-the-secretary-a-case-study-of-some-selected-establishment-in-enugu-urban
"Occupational Changes And The Adverse Effects On The Secretary (a Case Study Of Some Selected Establishment In Enugu Urban)." ProjectStoc.com. 01 2013. 2013. 01 2013 <https://projectstoc.com/read/705/occupational-changes-and-the-adverse-effects-on-the-secretary-a-case-study-of-some-selected-establishment-in-enugu-urban>.
"Occupational Changes And The Adverse Effects On The Secretary (a Case Study Of Some Selected Establishment In Enugu Urban).." ProjectStoc.com. ProjectStoc.com, 01 2013. Web. 01 2013. <https://projectstoc.com/read/705/occupational-changes-and-the-adverse-effects-on-the-secretary-a-case-study-of-some-selected-establishment-in-enugu-urban>.
"Occupational Changes And The Adverse Effects On The Secretary (a Case Study Of Some Selected Establishment In Enugu Urban).." ProjectStoc.com. 01, 2013. Accessed 01, 2013. https://projectstoc.com/read/705/occupational-changes-and-the-adverse-effects-on-the-secretary-a-case-study-of-some-selected-establishment-in-enugu-urban.
- Related Works
- A Study Of Effects Of Frustration On Nigerian Secretaries (a Case Study Of Coal Corporation Enugu)
- A Study Of The Attitude Of Secretaries Towards The Use Of Modern Office Machines In Some Selected Commercial Banks In Enugu Urban
- The Study Of The Effect Of Managers Leadership Style On The Secretary’s Productivity (a Case Study Of Mobil Producing Nigeria Unlimited)
- A Survey Of Word Processing Competencies Required By Modern Secretaries In The Banking Industry (a Case Study Of Broad Bank And Central Bank Of Nigeria, Enugu Office)
- The Impact Of Information Technology On The Secretarial Profession (a Case Study Of Selected Business Organizations
- Staff Disengagement And Its Effect On The Morale Of Workers (a Case Study Of Federal, Radio Corporation Of Nigeria, Enugu)
- Employer Perception Of The Hnd Secretarial Graduates In Selected Companies In Enugu Urban
- A Survey Of Work Incentives Offered To The Employees Ama Breweries Limited 9th Mile Corner, Ngwo
- An Investigation Into The Contributions Of Personal Secretaries To The Operational Success Of The First Bank Plc, Enugu Urban
- The Roles Of Data Preservation In Enhancing The Efficiency Of Secretrial Function In Selected Banks In Enugu Metropolis