ABSTRCAT
It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches.
The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the secretary, indispensable for (otherwise) to business.
The major hypothesis that was used to draw up questions is
That no business could survive without the service of a secretary.
Information was obtained through administration of questionnaires, which were analyzed and interpreted using the simple percentage method of analysis.
The study reveals that the major hypothesis tested was upheld. That is to say that the study showed that the secretary was very important to any Bank Administration and that no business could be well conducted. If secretarial services were to be unavailable
Furthermore, some members of the bank were interviewed on their perception of the secretary. This also helped the researcher in tertiary the remaining hypothesis.
Finally, suggestions were offered on how to improve the status of secretaries by making available, adequate training facilities to them in order to brighten their prospect. Also, trainers of secretaries and trainee secretaries were advised to keep the profession on the sound track of dignified services with a touch of humanity
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.1 Introduction
1.2 History of the Bank
1.3 The purpose of the study
1.4 Statement of the problems
1.5 Hypothesis
1.6 Significance
1.7 Delimitation/scope of the study
CHAPTER TWO
2.0 Bank Administration
2.1 Qualifications of a secretary
2.2 The secretary in the eyes of the public
2.3 The role of the secretary
2.3.1 Handling of files and filing
2.3.2 Objectives of filing
2.3.3 Handling correspondence
2.4 Production of document
2.5 The secretary’s contributions to the executive effectiveness
2.6 Versatility of secretarial duties
2.7 Importance of human relations
2.8 The incompetent secretary
2.9 Time management skill
2.10 Telephone manner.
2.10.1 Telephone as a medium of development
CHAPTER THREE
3.1 Research methodology
3.2 Sources of data supply
3.3 Population of the study
3.4 Sampling procedure
3.5 Sample size
3.6 Validity and reliability of the instrument
3.7 Method of data collection
3.8 Administrative of the instrument
3.9 Method of data analysis
CHAPTER FOUR
4.1 Presentation and analysis of data
CHAPTER FIVE
5.1 Findings, conclusions, and recommendations
5.2 Findings
5.3 Conclusions and recommendations
5.4 Limitation of the study
References
Questionnaire.
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2014, 12). The Roles Of A Secretary In An Bank Administration ( A Case Study Of First Bank Of Nigeria Plc).. ProjectStoc.com. Retrieved 12, 2014, from https://projectstoc.com/read/5701/the-roles-of-a-secretary-in-an-bank-administration-a-case-study-of-first-bank-of-nigeria-plc-20
"The Roles Of A Secretary In An Bank Administration ( A Case Study Of First Bank Of Nigeria Plc)." ProjectStoc.com. 12 2014. 2014. 12 2014 <https://projectstoc.com/read/5701/the-roles-of-a-secretary-in-an-bank-administration-a-case-study-of-first-bank-of-nigeria-plc-20>.
"The Roles Of A Secretary In An Bank Administration ( A Case Study Of First Bank Of Nigeria Plc).." ProjectStoc.com. ProjectStoc.com, 12 2014. Web. 12 2014. <https://projectstoc.com/read/5701/the-roles-of-a-secretary-in-an-bank-administration-a-case-study-of-first-bank-of-nigeria-plc-20>.
"The Roles Of A Secretary In An Bank Administration ( A Case Study Of First Bank Of Nigeria Plc).." ProjectStoc.com. 12, 2014. Accessed 12, 2014. https://projectstoc.com/read/5701/the-roles-of-a-secretary-in-an-bank-administration-a-case-study-of-first-bank-of-nigeria-plc-20.
- Related Works
- The Problems Of Hostel Management And Accommodation In Higher Institutions In Nigerian
- Secretary As The Image – Maker Of A Business Organization (a Case Study Of Nigerian Breweries Plc Onitsha And Our Lady’s Industries Nkpor-agu Anambra State
- A Survey Of The Roles Of Retail Business Houses In Providing Employment For Secretaries In Selected Business Houses In Enugu Urban
- Application Of The Marketing Concept In The Banking Service (a Case Study Of Commercial Banks In Owerri Municipal Owerri Imo State)
- An Investigation Into The Causes Of Students Poor Attitude Towards The Study Of Secretarial Administration In Tertiary Insitutions In Enugu State
- The Contributions Of Modern Technology In The Advancement Of Secretarial Profession (a Case Study Of Anammco & Emenite)
- The Effect Of Managers Leadership Style On The Secretaries Productvity In Anammco
- The Survey Of The Effect Of Motivation On Job Performance Of Secretaries (a Case Study Of Emenite Ltd, Enugu)
- The Impact Of Sales Promotion On The Marketing Of New Product And Services In Enugu Metropolis (a Case Study Of Globa –com)
- An Investigation Into The Problems Of Time Management To The Performance Secretaries A Case Study Of Selected Federal Government Owned Establishments In Enugu Metropolis