A Survey On The Effect Of Motivation On Job Performance Of Secretaries (a Case Study Of Emenite Ltd, Enugu)

ABSTRACT

The field of motivation is a very wide one.  However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study.  The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel.  A general introduction of chapter is presented to relate management to motivation as well as the secretary to management.

A literature review is also given to see the direction others related literatures similar to the researchers’ title have followed.  In doing so, attempts have been made to improve on notice lapses.  This is joined in a chapter with theoretical framework of motivation.  Therein the researchers dealt extensively into renowned theories including Abraham Maslow’s Hygiene Factors, McGregor’s theories X and Y, Frederick Herzberg’s theory, Victor Vroom’s expectancy theory.

The researchers equally defines the objectives of the study which include identifying motivation factors that affects secretary on job performance and identifying environments which make the secretary either efficient or inefficient.  As a prelude to the case study data analysis, a number of questions were asked each revolving round the stated objective.

The researchers devotes a lengthy space to data analysis presented tabularly in chapter four after which recommendations are put forward in chapter five.  The objectives as the introduction says is to identify motivational factors which enhances the secretary’s performance.  No doubt the objective is achieved to a large extent going by the researchers’ recommendations and conclusions.

 

TABLE OF CONTENTS

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of contents

CHAPTER ONE:

1.1Introduction

1.2Background of the study

1.3Statement of the problem

1.4Purpose of the study

1.5Significance of the study

1.6Scope and limitation of the study

1.7Research questions

CHAPTER TWO: Literature Review

2.1Introduction

2.2Definition of motivation and secretary

2.3Duties of the secretary

2.4How motivational factors boost the morale of the secretary

2.5Benefits of motivation to the entire work force 

2.6Problems of lack of motivation to the Nigerian workers

2.7Recommendation on the best three motivation techniques that enhances the performance of the secretary

2.8Summary of the related literature review

CHAPTER THREE:  Research Methodology

3.1Research Design

3.2Sources of data collection

3.3Description of the population of the study

3.4Instrumentation

3.5Method of analysis

3.6Population of study

3.7Area of study

3.8Sample Size

3.9Establishment of Validity of the instrument

CHAPTER FOUR:  Presentation and Analysis of data

4.1Research Question

4.2Characteristics of Respondent

4.3Summary of the findings

CHAPTER FIVE:  Summary of findings

5.1Summary of findings

5.2Conclusion

5.3Recommendation

5.4Questionnaire

Reference