CHAPTER ONE
INTRODUCTION
1.1 Background to the study
1.2 Statement of the problem
1.3 Research Question
1.4 Objectives of the study
1.5 Statement of Hypotheses
1.6 Significance of the study
1. 7 Scope and Limitations of the study
1.8 Definition of Operational Terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
2.2 Conceptual Framework
2.2.1 Automated Teller Machine (ATM)
2.2.2 Reasons for Automation of Banking Operation
2.2.3 Application of Automated Teller Machine
2.2.4 Concept of Service Quality
2.2.5 Concept of Customer Satisfaction
2.3 Theoretical Framework
2.4 Empirical Review
2.5 Summary
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Population and Sampling Technique
3.4 Methods of Data Collection
3.5 Procedure for Data Analysis and Model Specification
3.6 Justification of Methods
3.7 Summary
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction
4.2 Data Presentation
4.3 Discussion of Findings
4.4 Summary
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
References
APPENDIX 1
APPENDIX II
QUESTIONNAIRe
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2017, 02). Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.. ProjectStoc.com. Retrieved 02, 2017, from https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks." ProjectStoc.com. 02 2017. 2017. 02 2017 <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. ProjectStoc.com, 02 2017. Web. 02 2017. <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. 02, 2017. Accessed 02, 2017. https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440.
- Related Works
- The Use Of Financial Ratios As Analytical Tools Of Corporte Performance (a Case Study Of Skye Bank Plc)
- The Role / Impact Of Commercial Banks In Development Of Small Scale Business
- Effect Of Credit Risk Management On The Performance Of Banks In Nigeria (a Case Study Of Union Bank Plc)
- The Role Of Fiscal Policies In The Development Of Nigerian Economy (a Case Study Of Central Bank Of Nigeria)
- Auditing As A Tool For Fraud Risk Assessment In Commercial Banks
- An Empirical Analysis Of The Impact Of Auditor's Independence On The Reliability Of Financial Statements.
- The Effect Of Exchange Rate Fluctuation On The Nigeria Manufacturing Sector(1986-2010)
- The Impact Of Financial Ratios And Cash Flow Statement In Measuring Business Performance A Case Sutdy Of Selected Enterprises In Enugu Metropolis.
- Evaluating The Effectiveness Of Internal Audit In Public Sector (a Case Study Of Akure South Local Government)
- The Effectiveness And Uses Of Accounting Information For Decision Making In Public Sector Organization A Case Study Of Bank Of Agriculture