CHAPTER ONE
INTRODUCTION
1.1 Background to the study
1.2 Statement of the problem
1.3 Research Question
1.4 Objectives of the study
1.5 Statement of Hypotheses
1.6 Significance of the study
1. 7 Scope and Limitations of the study
1.8 Definition of Operational Terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
2.2 Conceptual Framework
2.2.1 Automated Teller Machine (ATM)
2.2.2 Reasons for Automation of Banking Operation
2.2.3 Application of Automated Teller Machine
2.2.4 Concept of Service Quality
2.2.5 Concept of Customer Satisfaction
2.3 Theoretical Framework
2.4 Empirical Review
2.5 Summary
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Population and Sampling Technique
3.4 Methods of Data Collection
3.5 Procedure for Data Analysis and Model Specification
3.6 Justification of Methods
3.7 Summary
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction
4.2 Data Presentation
4.3 Discussion of Findings
4.4 Summary
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
References
APPENDIX 1
APPENDIX II
QUESTIONNAIRe
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2017, 02). Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.. ProjectStoc.com. Retrieved 02, 2017, from https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks." ProjectStoc.com. 02 2017. 2017. 02 2017 <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. ProjectStoc.com, 02 2017. Web. 02 2017. <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. 02, 2017. Accessed 02, 2017. https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440.
- Related Works
- The Effect Of Taxation On The Economic Development Of Nigeria
- The Role / Impact Of Commercial Banks In Development Of Small Scale Business
- Audit Planning And Control In Accounting Firms A Case Study Of Akintola William And Co Charactered Accounting Okpara Avenue Enugu
- Distressed Banks In Nigeria — The Role Of Nigeria Deposit Insurance Corporation
- An Appraisal Of Accounting Ratio In Measuring Performance (a Case Study Of Mrs Oil Nigeria Plc Ilorin)
- The Impact Of Commercial Banks On Rural Transformation In Nigeria. An Assessment Of Selected Banks In Nigeria
- An Appraisal Of The Relevance Of Financial Incentives To Workers Motivation (a Case Study Of National Board For Technical Education, Kaduna)
- The Roles Of Capital Budgeting In Organizational Growth (a Case Study Of Tower Aluminums Nigeria Plc)
- Efficient Liquidity Management And Its Impact On Profitability Of Commercial Banks In Nigeria
- The Effects Of Audit Failures On Corporate Organisations In Nigeria (a Case Study Of Matador Pharmaceutical Enterprise Akure)