CHAPTER ONE
INTRODUCTION
1.1 Background to the study
1.2 Statement of the problem
1.3 Research Question
1.4 Objectives of the study
1.5 Statement of Hypotheses
1.6 Significance of the study
1. 7 Scope and Limitations of the study
1.8 Definition of Operational Terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
2.2 Conceptual Framework
2.2.1 Automated Teller Machine (ATM)
2.2.2 Reasons for Automation of Banking Operation
2.2.3 Application of Automated Teller Machine
2.2.4 Concept of Service Quality
2.2.5 Concept of Customer Satisfaction
2.3 Theoretical Framework
2.4 Empirical Review
2.5 Summary
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Population and Sampling Technique
3.4 Methods of Data Collection
3.5 Procedure for Data Analysis and Model Specification
3.6 Justification of Methods
3.7 Summary
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction
4.2 Data Presentation
4.3 Discussion of Findings
4.4 Summary
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
References
APPENDIX 1
APPENDIX II
QUESTIONNAIRe
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2017, 02). Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.. ProjectStoc.com. Retrieved 02, 2017, from https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks." ProjectStoc.com. 02 2017. 2017. 02 2017 <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. ProjectStoc.com, 02 2017. Web. 02 2017. <https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440>.
"Automated Teller Machine Service Quality And Customer Satisfaction On Deposit Money Banks.." ProjectStoc.com. 02, 2017. Accessed 02, 2017. https://projectstoc.com/read/8322/automated-teller-machine-service-quality-and-customer-satisfaction-on-deposit-money-banks-1440.
- Related Works
- Problems And Prospects Of Pension Administration In Nigerian Public Sector
- Effects Of Capital Investment On Profitability In Small Scale Businesses: A Study Of Ecwa Central Pharmacy Limited, Jos
- The Effect Of Accounting Information System (ais) On Organizational Productivity Of Firm (case Study Of Some Selected Construction Firms In Oyo State)
- The Role / Impact Of Commercial Banks In Development Of Small Scale Business
- Impact Of Corporate Governance On Bank Performance In Nigeria
- An Appraisal Of Accounting Ratio In Measuring Performance (a Case Study Of Mrs Oil Nigeria Plc Ilorin)
- Prospects And Challenges Of Treasury Single Account In A Developing Economy (a Case Study Of Nigeria)
- Causes And Effects Of Tax Evasion And Avoidance On The Economy (a Case Study Of Board Of Internal Revenue In Abia State)
- The Impact Of Monetary Policy Measures As An Instrument Of Economic Stabilization In Nigeria
- Selection Of Budgetary Control On The Profit Of Business Enterprise