Bad Financial Performance And Inability To Deliver Value To Customers On Time.

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CHAPTER ONE
 INTRODUCTION
1.1BACKGROUND TO THE STUDY
The construction industry is faced with the significant problems of high cost of
project delivery, bad financial performance and inability to deliver value to
customers on time. As a result, the industry has been criticized extensively for poor
performance and inefficient productivity. A major factor contributing to this
setback is rework. Rework is defined as the unnecessary effort of redoing an
activity that was inaccurately done the first time (Love, 2002). In essence, rework
and wastages have become recognized as non-value adding endemic symptoms
that seriously affect the performance and productivity aspects of construction
projects (Alwiet al, 2002).
Palaneeswaran (2006), stated that the construction industry is mainly project-based
and various complexities are inherent in the construction projects such as dealing
with diverse interests of multiple stakeholders and resultant changes. Due to these
characteristic complexities of construction, amendments may be deemed inevitable
in some instances; however, uncontrolled occurrences of rework and wastages
should actually be more effectively controlled. This will essentially improve 
2
various targeted 



TABLE OF CONTENT

CHAPTER ONE:
 INTRODUCTION                                                                                                                                                                                                      

CHAPTER TWO: 
REVIEW OF RELATED LITERATURE
 
CHAPTER THREE: 
METHODOLOGY

CHAPTER FOUR: 
DATA ANALYSIS, INTERPRETATION AND DISCUSSION OF FINDINGS

CHAPTER FI VE: SUMMARY, CONCLUSION & RECOMMENDATION
References


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