ABSTRACT
The project addressed itself with the evaluation of impact of universal banking concept in the financial service delivery of Nigeria with emphasis of first bank of Nigeria plc. Both primary and secondary data were collected to solve the research problem. The population of study comprised of the personnel of first bank of Nigeria, customers of the bank and officials of the central bank of Nigeria. The research instruments used for data collection were questionnaires and oral interview. tables, frequencies and percentages were used in presenting and analyzing the data collected. from the data analysis, the researcher came up with the following findings, among others: that universal banking scheme has led to the creation of level playing field for operators in both what was then the merchant and banks sub – sector as well as eliminating the dualism that typifies the industry. That universal banking scheme has engendered significant economies of scale for the financial industry in general and first bank plc in particular. The research thereby recommend that thought universal banking has its bottlenecks, the first bank of Nigeria Plc, should evolve policies to sustain the improvement recorded so far.
TABLE OF CONTENTS
Title page ii
Dedication iii
Acknowledgement iv
Table of Contents vi
Abstract vii
CHAPTER 1; INTRODUCTION
Background of the Study 1
Statement of Problem 6
Objectives of the Study 8
Scope and Delimitation of Study 8
Research Questions 9
Significance of the Study 10
Definition of Terms 10
CHAPTER 2: REVIEW OF RELATED LITERATURE 12
CHAPTER 3: METHODOLOGY AND RESEARCH DESIGN
Research Design 41
Area of Study 41
The Population and Sampling Technique 41
Types and Source of Data 42
Research Instrument 42
Reliability and Validity of Instrument 42
Method of data Collection 43
Method of Data Analysis 43
CHAPTER 4: PRESENTATION, ANALYSIS AND
INTERPRETATION OF DATA 44
CHAPTER 5: DISCUSSION, IMPLICATION AND
RECOMMENDATION
Discussion of Result 54
Conclusion 57
Implication of the Result 59
Recommendation 61
Suggestion for Further Study 66
Limitation of the study 66
References
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word. Note: For Computer or Programming related works, some works might not contain source codes
CITE THIS WORK
(2015, 11). The Impact Of Universal Banking Concept In Financial Service Delivery (a Case Study Of First Bank Of Nigeria Plc, Okpara Avenue, Enugu).. ProjectStoc.com. Retrieved 11, 2015, from https://projectstoc.com/read/6814/the-impact-of-universal-banking-concept-in-financial-service-delivery-a-case-study-of-first-bank-of-nigeria-plc-okpara-avenue-enugu-5400
"The Impact Of Universal Banking Concept In Financial Service Delivery (a Case Study Of First Bank Of Nigeria Plc, Okpara Avenue, Enugu)." ProjectStoc.com. 11 2015. 2015. 11 2015 <https://projectstoc.com/read/6814/the-impact-of-universal-banking-concept-in-financial-service-delivery-a-case-study-of-first-bank-of-nigeria-plc-okpara-avenue-enugu-5400>.
"The Impact Of Universal Banking Concept In Financial Service Delivery (a Case Study Of First Bank Of Nigeria Plc, Okpara Avenue, Enugu).." ProjectStoc.com. ProjectStoc.com, 11 2015. Web. 11 2015. <https://projectstoc.com/read/6814/the-impact-of-universal-banking-concept-in-financial-service-delivery-a-case-study-of-first-bank-of-nigeria-plc-okpara-avenue-enugu-5400>.
"The Impact Of Universal Banking Concept In Financial Service Delivery (a Case Study Of First Bank Of Nigeria Plc, Okpara Avenue, Enugu).." ProjectStoc.com. 11, 2015. Accessed 11, 2015. https://projectstoc.com/read/6814/the-impact-of-universal-banking-concept-in-financial-service-delivery-a-case-study-of-first-bank-of-nigeria-plc-okpara-avenue-enugu-5400.
- Related Works
- The Effect Of High Interest Rate In Small Scale Industry
- Credit Management In Nigeria Communicial Banks. (a Case Study Of First And Union Banks Of Nigeria Phe, Enugu).
- The Impact Of Organizational Structure Of Commercial Banks On Efficient Customer Service In Nigeria
- The Small Scale Enterprises And Economic Development Of Nigeria: Enugu State Experience
- Checking Distress In The Nigerian Banking Sector The Role Of Accountants And Auditors (a Case Study Of First Bank Of Nigeria Plc, Awka)
- The Role Of Financial Institutions In The Management Of Loan Syndication In Nigeria Economy.
- An Analysis Of The Operation Of The Nigerian Capital Market (a Case Study Of The Nigerian Stock Exchange Kaduna Branch)
- The Role Of Financing Small And Medium Scale Enterprise In Rural Area In Kaduna State
- Taxation As A Major Source Of Government Funding (a Case Study Of Enugu State Board Of Internal )
- An Appraisal Of The Economic Implication Of Electronic Banking In Operations Of Banks In Nigeria (a Case Study Of First Bank Of Nigeria Plc)