ABSTRACT
High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual
background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these
problems on secretarial productivity. According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity. Using observation, interview and questionnaire methods, it was found out that the secretaries were
also affected with poor promotional morale, lack of adequate motivation,lack of modern equipment and poor conditions of employment compared
with their counterparts. Also discussed were the prospects of secretaries in public corporations. The major findings was that there is
poor promotional prospect in the secretarial profession. However, the appraisal of secretarial profession should be advocated because it will
avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the
job thereby enhancing productivity.
TABLE OF CONTENTS
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Table of contents vi
Abstract ix
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Study 8
1.3 Purpose of the Study 10
1.4 Significance of the Study 11
1.5 Research Questions 11
Reference
CHAPTER TWO
2.0 Review of Literature 14
2.1 Introduction 14
2.2 The Problems of Nigeria Secretaries 15
2.3 Prospects of Nigerian Secretaries 19
2.4 The Current Problems and Prospects
of Secretaries in Public Corporations 22
2.5 Summary of Related Literature 38
Reference
CHAPTER THREE
3.1 Introduction 43
3.2 Research Design 43
3.3 Population of the Study 43
3.4 Sample and Sampling Technique 44
3.5 Sources of Data 44
3.6 Questionnaire Design and allocation 46
3.7 Method of Data Collection 46
3.8 Method of Data Analysis 47
CHAPTER FOUR
4.0 Presentation and Analysis of Data 48
4.1 Introduction 48
4.2 Data Analysis 48
CHAPTER FIVE
5.0 Summary of Findings, Recommendations
and Conclusions 58
5.1 Discussion of Findings 58
5.2 Summary of findings 61
5.3 Conclusions 63
5.4 Recommendations 63
5.5 Limitations of the Study 68
5.6 Suggestions for Further Studies 68
References
Appendix
High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual
background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these
problems on secretarial productivity. According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity. Using observation, interview and questionnaire methods, it was found out that the secretaries were
also affected with poor promotional morale, lack of adequate motivation,lack of modern equipment and poor conditions of employment compared
with their counterparts. Also discussed were the prospects of secretaries in public corporations. The major findings was that there is
poor promotional prospect in the secretarial profession. However, the appraisal of secretarial profession should be advocated because it will
avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the
job thereby enhancing productivity.
TABLE OF CONTENTS
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Table of contents vi
Abstract ix
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Study 8
1.3 Purpose of the Study 10
1.4 Significance of the Study 11
1.5 Research Questions 11
Reference
CHAPTER TWO
2.0 Review of Literature 14
2.1 Introduction 14
2.2 The Problems of Nigeria Secretaries 15
2.3 Prospects of Nigerian Secretaries 19
2.4 The Current Problems and Prospects
of Secretaries in Public Corporations 22
2.5 Summary of Related Literature 38
Reference
CHAPTER THREE
3.1 Introduction 43
3.2 Research Design 43
3.3 Population of the Study 43
3.4 Sample and Sampling Technique 44
3.5 Sources of Data 44
3.6 Questionnaire Design and allocation 46
3.7 Method of Data Collection 46
3.8 Method of Data Analysis 47
CHAPTER FOUR
4.0 Presentation and Analysis of Data 48
4.1 Introduction 48
4.2 Data Analysis 48
CHAPTER FIVE
5.0 Summary of Findings, Recommendations
and Conclusions 58
5.1 Discussion of Findings 58
5.2 Summary of findings 61
5.3 Conclusions 63
5.4 Recommendations 63
5.5 Limitations of the Study 68
5.6 Suggestions for Further Studies 68
References
Appendix