Comparative Evaluation Of Care Of Patients In Radiation Medicine Departments Of Three Tertiary Hospitals In Enugu Metropolis

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TABLE OF CONTENTS

Title Page - - - - - - - - - - i
Declaration - - - - - - - - - ii
Dedication - - - - - - - - - - iii
Acknowledgement - - - - - - - - iv
Abstract - - - - - - - - - - v
Table of Contents - - - - - - - - vi

CHAPTER ONE: BACKGROUND OF STUDY 
1.0 Introduction  - - - - - - - - 1
1.1 Statement of the Problem - - - - - - 4
1.2 Purpose of the Study - - - - - - - 4
1.3 Significance of the Study - - - - - - 5
1.4 Limitations of the Study - - - - - - 5
1.5 Scope of Study - - - - - - - - 6
CHAPTER TWO: LITERATURE REVIEW AND THEORETICAL BACKGROUND   
2.1 Review of Related Literature - - -- - - - 7
2.2 Who is a Patient? - - - - - - - - 12
2.2 Role of the Radiographer in patient care - - - 14
2.3 Improving Communication for Better Patient  Care - - 15
2.4 Patient Privacy and Security of Electronic
    Medical Information  - - - - -- - - 17
2.5 The Importance of Security and Patient Privacy. - - - 18
2.6 Optimization of Protection In Radiography - - - - 19
2.7 Practical Rules to Protect Patients - - - - - 22
2.8 Hospital  Infection And Control  - - - - - 24
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design - - - - - - - - 31
3.3 Population of Study - - - - - - - 31
3.4 Determination of Sample Size - - - - - - 32
3.5 Research Instrument  - - - - - - -         33
3.6 Sampling Techniques  - - - - - - - 33
3.7 Validity Of The Instrument - - - - -           34
3.8 Method Of Data Analysis - - -- - - - 34
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Data Presentation - - - - - - - - 35
4.2 Data analysis - - - - - - - 38
4.3 Testing of Hypothesis - - - - - - - 45
CHAPTER FIVE: SUMMARY OF FINDINGS,RECOMMENDATIONS AND CONCLUSION
5.1 Summary Of Findings - - - - - - - 49
5.2 Recommendations - - - - - - - 50
5.3 Conclusion - - - - - - - - - 50
References - - - - - - - - - 51
Appendix I - - - - - - - 53
Questionnaire - - - - - - - - 54
 
INTRODUCTION

Patient care refers to the prevention, treatment and management of illness and the preservation of physical and mental wellbeing through services offered by medical and allied health professions1.  The term patient care is also used to refer to the treatment and management of a certain bodily disorder with the aim of restoring both the physical and mental wellbeing of individual. It can be used synonymously with the term healthcare. Patient care is also a term that refers to a medical provider treating you as a person, with compassion, personal attention, comfort and concern.  
  Radiology services are essential to the care of patients2. To the patients, however, radiology services may seem some what inconvenient, mysterious, or frightening or may even be painful intrusion of their privacy. In addition, radiology services are subject to the preconceived notions and demands that people have about any services they patronize. With radiology, the perception is further altered by that fact that patients typically do not choose radiologist of their choice but made by the referring physician, the health plan or another intermediary. Often patients and their diagnostic radiologist never meet. This situation substantially alters the service bond between them-actually making the relationship more demanding in a number of ways3. Lack of direct patient contact also has potential to cause radiologists to disassociate their professional actions from patient as an individual. This tendency toward depersonalization has the potential to be counter productive and to detract from the public’s perception of radiologists as physicians and of radiography as a discipline. 
Reliability relates directly to the provision of consistently accurate interpretations of radiologic examinations that relate appropriately to the clinical context in which the examination was ordered.
The correct examination must be performed and the correct views must be obtained to answer as many of the pertinent clinical questions as possible on a consistent basis. The radiologic interpretations and communication of these results must consistently be of high quality, regardless of which radiologist in a group is providing a particular service. High-quality service must be available at all times, including nights, weekends, and holidays. With respect to responsiveness, timeliness is critical in the provision of radiologic services, as it is in the non medical service industry. Timeliness in radiology practice is reflected in patients’ accessibility to procedures and the availability of reports after procedure.
Regarding empathy, people who are vulnerable, fragile, emotional, this includes most patients- want to communicate and interact with responsible caring people even in the electronically sophisticated era in which we live. Patients want and used to be treated as individuals by other individuals, rather than as items by an impersonal organization. Large organizational size does not necessarily mean that personalized empathetic care cannot be rendered.
Without the patient, the establishment of hospital becomes unjustifiable and fruitless. It is inarguable known that the patient is the first citizen and as far as the hospital is concerned. He is in need of help, the nature of help needed may vary between individual and in a particular individual at different times at one point needs someone that can offer the required help. 
With regards to cultural considerations, all patients deserve the same quality of care, regardless of native language, race or ethnicity. Furthermore, providing substandard care because of cultural or language barriers is a form of discrimination. Culture affects many aspects of the care process. A patient’s culture defines not only who he or she is but also how he or she interacts with health care information. 
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(2014, 07). Comparative Evaluation Of Care Of Patients In Radiation Medicine Departments Of Three Tertiary Hospitals In Enugu Metropolis.. ProjectStoc.com. Retrieved 07, 2014, from https://projectstoc.com/read/2493/comparative-evaluation-of-care-of-patients-in-radiation-medicine-departments-of-three-tertiary-hospitals-in-enugu-metropolis-2761
"Comparative Evaluation Of Care Of Patients In Radiation Medicine Departments Of Three Tertiary Hospitals In Enugu Metropolis." ProjectStoc.com. 07 2014. 2014. 07 2014 <https://projectstoc.com/read/2493/comparative-evaluation-of-care-of-patients-in-radiation-medicine-departments-of-three-tertiary-hospitals-in-enugu-metropolis-2761>.
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"Comparative Evaluation Of Care Of Patients In Radiation Medicine Departments Of Three Tertiary Hospitals In Enugu Metropolis.." ProjectStoc.com. 07, 2014. Accessed 07, 2014. https://projectstoc.com/read/2493/comparative-evaluation-of-care-of-patients-in-radiation-medicine-departments-of-three-tertiary-hospitals-in-enugu-metropolis-2761.

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